Some E-commerce websites currently have thousands of musical instruments that look like Swan7 guitars and/or feature our trademarked Swan7 logos and headstocks. Counterfeit guitars do not provide the feel, sound, and quality people expect from Swan7.
Swan7 distributors and retailers have heard many complaints from users who have purchased these instruments thinking they were getting the best deal while actually, in the end, they were getting cheated.
Our commitment is to offer professional-quality products to our customers at an affordable price, and these illegal knock-offs run counter to these aims. While we have already begun our efforts to clear the marketplace of all knock-off Swan7 products, we also openly give this information so that our customers can make intelligent buying decisions and assure they are getting the quality and performance our brand is known for.
The most reliable protection against being cheated or disappointed is to purchase your new or used Swan7 products from an authorized Swan7 retailer.
HOW TO DETECT A COUNTERFEIT
At first sight, many technical and visual features (for example the Swan7 logo) of a counterfeit product may seem to be alike to the original. A closer look, however, instantly shows the lower quality of parts and craftsmanship of most counterfeits.
WARRANTY
Swan7 gives no warranty and will not repair, any counterfeit product.
SAFETY
Counterfeit products may not meet legal requirements in terms of materials, workmanship, and safety. Swan7 will accept no liability whatsoever for any damage that may be caused by such products.
ACTION
The making and sale of counterfeit products violate competition laws, corporate rights, and trademark rights. The importing and purchasing of counterfeit products are not authorized, either, and incur fines ranging from the seizure of the goods to high fines. Swan7 reserves the right to take appropriate legal action.
Swan7 Guitars is committed to doing everything we can to stop the sale and distribution of counterfeit musical instruments. If you suspect that you have found a seller offering counterfeit Swan7 products, please email us at "info@swan7guitar.us".'
Important Note: We are not responsible for any loss or prejudice incurred from purchasing counterfeit merchandise. It is your responsibility to use caution when buying Swan7 products at any non-authorized dealer or auction website.